Eligibility: Offer applies only to recurring services on our Monthly Subscription Plan with monthly billing (e.g., quarterly pest control, quarterly rodent prevention). Quarterly plans must be converted to monthly subscription billing to qualify. Pay-as-you-go or per-service/per-visit billing does not qualify for this offer.

Text-First Promise: We text before every visit. If we miss the pre-visit text and you notify us at 941-202-9270, we issue a credit equal to that cycle’s monthly service fee, applied to your next month’s bill. One credit per household per 12 months; no cash; non-transferable.

What “text before” means: A pre-visit text is sent to the primary mobile number on file before arrival within your scheduled window and is deemed sent when our system records the send. Carrier outages, spam filters, do-not-disturb, customer opt-out, or incorrect/inactive numbers on file do not qualify for the Promise credit.

Access & safety: If we can’t service due to locked gates, aggressive pets, unsafe conditions, or occupant unavailability, the visit may be marked no-access and does not qualify for the Promise credit.

Preparation & sanitation: Effective results may require homeowner prep (decluttering, sanitation, sealing entry points). Severe sanitation or structural issues may limit results and are outside the guarantee until corrected.

Service scope: Treatments target the covered pests listed in your service agreement under the Covered Pests section. Only pests specifically listed as covered are included; any pest not listed as covered is excluded and may require a separate program and fee. Examples of covered pests include common household pests identified in your agreement. Examples of pests that are not covered unless specifically listed as covered include termites, bed bugs, wildlife, and wood-destroying organisms. If there is any conflict, your signed service agreement’s Covered Pests section controls.

Guarantee/retreats: For covered pests, we provide return visits as needed within your plan terms and service agreement. New introductions, neighboring sources, or structural defects may require additional work at a quoted fee.

Price match: We honor your verified recurring price from your current provider (recent invoice or statement showing frequency and rate). Intro or limited-time, bundled, or error pricing may be excluded.

Monthly service fee definition (for eligible Monthly Subscription Plan accounts):

• If your current plan is monthly and you move to the Monthly Subscription Plan, your monthly service fee is the posted monthly rate.
• If your current plan is quarterly and you move to the Monthly Subscription Plan, we convert to a monthly equivalent as (quarterly price × 4) ÷ 12.

Clarification: Under the Monthly Subscription Plan, billing is monthly, but services are conducted quarterly unless otherwise stated. Quarterly plans that remain billed per service or per quarter without conversion to monthly subscription are not eligible for this offer.

Billing: Card on file required. Recurring fees are billed per your plan cadence under the Monthly Subscription Plan. Any Promise credit is applied to your next month’s bill and equals that cycle’s monthly service fee; no cash refunds are issued. Past-due balances must be resolved before service continues.

Routing & scheduling: We schedule by route, area, and ZIP. Your service month or day may change to align with our routes; we’ll text the new window in advance. Arrival is within a service window, not at an exact time.

Weather & safety: Severe weather or unsafe conditions may require rescheduling; we’ll text updates.

Product use & safety: We use safe, effective treatments and follow industry best practices. Please follow any prep and post-treatment instructions we provide.

Service area: Offer valid within our published service area.

Service limitations: Services do not include structural repairs, moisture correction, mold, rot, or other non-pest issues. We are not responsible for pre-existing damage or conditions caused by pests.

Limits: One active residential account per address; not combinable with other promos. We may decline or limit the offer for fraud, abuse, incomplete documentation, or if eligibility requirements are not met.

Updates: Terms may change; the current version on this page applies.